Tomer Sharon·Dec 26, 2022Eat your broccoli 🥦🥦🥦Research leads, this is a templated document you can use in your company when trying to reach to an agreement about strategy and budget.A response icon1A response icon1
Tomer Sharon·Feb 25, 2020Should you create one user experience metric?Creating a single experience metric will make the experience any organization creates for its users visible. Or will it?A response icon3A response icon3
Tomer Sharon·Nov 15, 2019A plan for measuring happinessIn 2012 I published my first book, It’s Our Research, and swore I would never do that again. In 2016 I did it again and published my…A response icon1A response icon1
Tomer Sharon·May 10, 2019Making an impact with user researchFor a user research professional, one of the hardest things to measure is how much stakeholders and clients have bought into user research…A response icon5A response icon5
Tomer Sharon·Feb 7, 2019How do you measure the success of a rock concert?Most people respond to this question by saying, “ticket sales”. And that’s great and true. Selling out tickets is an excellent success…
Tomer Sharon·Nov 16, 2018Just like electricityElectric power works even though you probably don’t know or care how. When you plug your charger into a power outlet in the wall, you…A response icon1A response icon1
InAgile InsiderbyTomer Sharon·Oct 5, 201816 Key Experience Indicators: Your UX needleKey Experience Indicators (KEIs) provide a quantitative score of a specific, important, and actionable phenomenon related to using a…A response icon2A response icon2
Tomer Sharon·Sep 15, 2018Measuring task successThis is part 5 in a series of articles about measuring Key Experience Indicators (KEIs). In this series I go deeper into the Google HEART…A response icon3A response icon3
Tomer Sharon·Aug 20, 2018Measuring user retentionThis is part 4 in a series of articles about measuring Key Experience Indicators (KEIs). In this series I go deeper into the Google HEART…A response icon6A response icon6
Tomer Sharon·Aug 11, 2018Measuring user engagementThis is part 2 in a series of articles about measuring Key Experience Indicators (KEIs). In this series I go deeper into the Google HEART…A response icon1A response icon1